Mode of patient care

Specialist palliative care wards

Protected spaces at the Bellinzona and Lugano Regional Hospitals.

The creation of care spaces in which the core values are tangible and usable for patients and their loved ones is promoted. Such protected spaces ensure respect for patients' emotions, experiences and expression, and rhythms of care adapted to individual needs. The best course of care is agreed together with the sick person and his or her loved ones, so as to enhance their individuality, activate their strengths and alleviate suffering.

A specialized interdisciplinary approach is required to meet the specific and diverse needs of patients with developmental illnesses.Therefore, the patient and his or her loved ones will be cared for by physicians, nurses, caregivers, spiritual counselors, social workers, psychologists, physical therapists, occupational therapists, and dietitians.

Counseling in all hospitals

• The mobile palliative care team shares an integrated model of collaboration with the hospital frontline, working in harmony of goals with the intra- and extra-hospital network, using context-appropriate modes of intervention.
• Provides first-line care teams, patients and their loved ones with attentive listening, optimizing the patient's clinical assessment and care throughout the care pathway in the EOC and striving for collaboration with community facilities.
• It activates the interdisciplinary and network figures necessary to materialize quality integrated care, centered on the multidimensional needs of the person.

Palliative care outpatient clinics

Outpatient palliative care provision provides early intake through visit and interview with patients and their loved ones. It offers treatment of all somatic symptoms, related to the underlying disease, accompanied by an assessment of psychological-relational needs.

The outpatient visit addresses the level of awareness of the patient and his or her loved ones regarding the underlying disease, its possible complications, including prognosis, and support in making the most appropriate treatment choices in line with the patient's wishes.