Volunteer groups
The multisite hospital EOC is aware of the importance of the human and empathic aspect, which is why there are people in the institutions who volunteer and passionately offer their support to patients. The nursing staff is supported by the volunteer groups, who perform companionship and helping activities. This ensures a more peaceful stay for patients.
Volunteers wear a tunic and an identification badge that distinguishes them from the nursing staff and other service workers and qualifies them as volunteers licensed by the hospital to come into contact with patients.
Volunteers providing services to the EOC are coordinated by reference persons and act consistently with specific rules and modalities. These people are also subject to professional confidentiality and are required to respect and ensure the privacy of patients.