Code of conduct and ethics

The Code of Conduct and Ethics is intended to accompany EOC in the transformations that await it in the near future. Through its drafting and publication, EOC renews its commitment to honor its mission and its lifelong values in its relationships with patients, employees, and the entire cantonal and national health care fabric.

What is the EOC Code of Conduct and Ethics?

The Code represents the "constitutional charter" of EOC and serves as the basis for all EOC internal guidelines, directives and regulations (in line with the EOC strategic plan guidelines) and as a tool to support business management.

The Code introduces rules and regulations that have legal force and provide an appropriate control and disciplinary framework and is the main means of disseminating the culture of ethical behavior within EOC.

Why do we have a Code?

The adoption of the EOC Code responds to the need to share with all employees, patients and their families and third parties a tool to build, together, an open and inclusive working environment and interpersonal space.

The Code defines and translates into practice attitudes and procedures aimed at spreading the culture of ethical behavior within EOC and preventing and avoiding improper, inappropriate or illegal activities and behaviors.

How do we want to make it "live"?

Through knowledge and awareness of the Code we ensure that EOC is truly and increasingly the place where care is expressed at its best: through quality of care, unconditional respect for the person, his or her needs and frailties.

To whom is the Code addressed?

The Code is binding and applies to all EOC employees, its collaborations with public and private entities, and all partners (contractors, suppliers or those who perform work or act on behalf of EOC).

What happens if there is a violation of the Code?

Violation of the Code may result in the implementation of disciplinary sanctions, not excluding, in the case of particularly serious violations, termination of employment or contractual measures.

Code of conduct and ethics

Reporting non-compliant behavior

EOC attaches great importance to the fact that its collaborators are willing to report cases of violations of the Code, or suspected violations, and that they can do so without fear of incurring legal, professional or personal prejudice and/or discrimination, as well as retaliation. Each employee shall make every effort to ensure the achievement of the objectives and common compliance with the principles of the Code, reporting any situation through the channel he or she deems most appropriate, starting with his or her hierarchical superior, or to human resources or the "Compliance Group." Alternatively, an anonymous reporting tool is available.

Reports may be submitted at any time and, if deemed appropriate, confidentially and anonymously. All documentation will be kept confidential.

The English version of this page was created with the aid of automatic translation tools and may contain errors and omissions.
The original version is the page in Italian.