Nursing and medical-technical area

The Nursing and Medical-Technical Area is constantly working to develop and maintain a common vision and philosophy of nursing care across all EOC sites and departments inspired by the principle of shared governance, where management and clinic work together synergistically for the well-being of patients and employees.

Area Chief

Areas of expertise

Development of Clinical Practice and Professional Skills

To guide and oversee the development of clinical and technical-professional practice, promoting the integration of the best scientific evidence, innovation, and new technologies.

Professional Development

Develop training programs and career plans that promote the creation of new roles and professional growth, thereby helping to enhance the value of our employees and foster their loyalty.

Continuity and Quality of Care and Medical-Technical Services

To promote continuity of care and services provided both within and outside the Ente Ospedaliero Cantonale.

Education and Career Paths

Nurses and medical and technical staff make a crucial contribution to the quality, safety, and effectiveness of the services provided. Solid training programs and ongoing professional development enable them to competently address the challenges of an evolving healthcare system.

Treatment Philosophy

The staff of the Nursing and Medical-Technical Department are committed to ensuring that patients and their caregivers receive a high level of safety and quality of care, while helping to create a stimulating and rewarding work environment.

Nursing care and technical-diagnostic procedures are patient-centered and grounded in scientific evidence, patient expectations, and professional expertise.


The Nursing and Medical-Technical Division:

  • promotes and supports the EOC multi-site hospital philosophy and actively collaborates in the development of local healthcare networks;
  • promotes a positive work environment and effective interprofessional collaboration, recognizing that these elements directly impact the quality and safety of patient care as well as the well-being of staff, thereby fostering staff retention;
  • actively participates in local and national committees addressing clinical, economic, and professional policy issues to ensure that staff remain up to date on the latest developments in various fields.
Education and Career Paths
Education and Career Paths

The Nursing and Medical-Technical Department is committed to the professional growth of its staff by ensuring the maintenance and development of their skills, as well as the effectiveness and appropriateness of the care and technical-diagnostic procedures provided.

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Professional Practice Model
Professional Practice Model

The Area has decided to adopt Professional Practice Models for the various professions and has begun developing one for the nursing profession. The PPM is a theoretical and operational framework that guides practice within a healthcare organization. This model represents the values, beliefs, and principles that guide the work of various professionals.

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Organization of the Nursing Area

The board consists of the Head of Nursing and the heads of the nursing service of the different EOC Locations/Institutes/Clinics. The board is responsible for defining the strategy and projects in nursing and their implementation, fostering uniformity and transversality in the organization. Issues related to professional practice and the development of shared clinical governance, education and research are addressed within the gremio. The board promotes continuous quality improvement in nursing performance and decides on priorities for action. The Area Chief of Nursing is supported by the Deputy Area Chief and a motivated group of direct staff divided among three Centers of Expertise:

Clinical Nursing Development

The Center of Excellence (CoE) Clinical Development operates in various contexts, with a particular focus on analyzing care processes and identifying areas for improvement in bedside nursing care to support, in a consistent and structured manner, the implementation of the Professional Practice Model (PPM) in daily clinical practice. The Center defines and promotes the use of key indicators from the Nursing Division for clinical and managerial governance, ensuring the visibility and transparency of results. It coordinates Clinical Experts II (ECII) to ensure the local application of the clinical strategies defined by the Nursing Division.

The Coordination Committee also ensures that the nursing documentation used is consistent with the evolution of care processes, the organizational context, and the principles that guide nursing practice, thereby contributing to the delivery of quality care. It works closely with the Nursing Research Coordination Committee to promote professional practices based on evidence and critical thinking.
The Clinical Nursing Coordination Committee (CCCI) serves as the primary liaison between the Clinical Development Competence Center and the operational units at the various locations, collecting and relaying information, requests, and guidance from the wards. Coordinated by the head of the Clinical Development Competence Center, the Commission consists of Clinical Nurse Specialists II from the various hospitals, as well as representatives from other departments and the EOC Medical Division.


The CCCI’s multidisciplinary composition ensures a structured, two-way flow of communication between operational units and strategic management, creating a direct link between patient-side care and institutional strategies.

Management Support

The Management Support Competency Center provides advice and support to the Area Head on matters related to business management and controlling. The Center’s director provides the necessary information for an analysis aimed at defining, planning, and managing the objectives of the Nursing and Medical-Technical Division. He or she proposes operational strategies for project implementation and identifies solutions to any critical issues that may arise during implementation.
In the area of data management and analysis, the Center collects, identifies, and analyzes key performance indicators used to monitor the performance of services within the Division, ensuring that results align with forecasts. It provides periodic reports and statistics useful for management and long-term strategic planning. It is also responsible for the system for tracking and managing nursing performance and coordinates the board of local data analysts.


Contacts

Mauro Capra
+41 (0)91 811 13 73


Marca Tarca
+41 (0)91 811 25 03

Nursing Research

The Area’s Research Competence Center (CdC) aims to promote the development of professional knowledge and, through this, contribute to improving the quality and safety of the care and services provided to patients. The Center promotes the updating of knowledge in all areas of nursing care, based on the best available evidence in the literature.
The CdC encourages a scientific approach to care and nursing issues by developing, planning, and implementing periodic training courses on the objectives and methodology of nursing research and on the use of critical and reflective thinking. It also provides consultations—upon request—to colleagues regarding the application of research methodology, the use of evidence, and the creation of scholarly outputs such as abstracts, posters, or scientific articles.

The CdC designs and directly conducts research activities in the professional field, while also participating in national and international networks. To effectively coordinate these activities, CooRI was established—an internal group within the EOC that brings together all those directly involved in scientific nursing research within the Nursing Development and Research Offices located across the various EOC facilities. The Competence Center collaborates closely with the other competence centers in the Area—in particular with colleagues in clinical development—to ensure that research evidence and findings are integrated into the organization’s practices and strategies.

Nursing Research

The Area’s Research Competence Center (CdC) aims to promote the development of professional knowledge and, through this, contribute to improving the quality and safety of the care and services provided to patients. The Center promotes the updating of knowledge in all areas of nursing care, based on the best available evidence in the literature.
The CdC encourages a scientific approach to care and nursing issues by developing, planning, and implementing periodic training courses on the objectives and methodology of nursing research and on the use of critical and reflective thinking. It also provides consultations—upon request—to colleagues regarding the application of research methodology, the use of evidence, and the creation of scholarly outputs such as abstracts, posters, or scientific articles.

The CdC designs and directly conducts research activities in the professional field, while also participating in national and international networks. To effectively coordinate these activities, CooRI was established—an internal group within the EOC that brings together all those directly involved in scientific nursing research within the Nursing Development and Research Offices located across the various EOC facilities. The Competence Center collaborates closely with the other competence centers in the Area—in particular with colleagues in clinical development—to ensure that research evidence and findings are integrated into the organization’s practices and strategies.

The English version of this page was created with the aid of automatic translation tools and may contain errors and omissions.
The original version is the page in Italian.