Sustainability report

Vision

The patient and his or her family unit are the focus of our attention. We distinguish ourselves by integrated intra- and extra muros care.
We guarantee to listen to the physicians of the territory.
We want to be seen as the main point of reference for Ticino health care.

Strategic objective

EOC wants to be your proximity partner: the patients, their family nucleus and the physicians of the territory are, within the framework of integrated taking charge, at the center of our attention.

Managing a public hospital efficiently means ensuring the best possible use of available resources, while respecting the principles of accountability, transparency and sustainability. Our vision is of a solid, modern and digitally integrated hospital that is able to constantly evolve to effectively meet the clinical, organizational and management needs of the population and operators.

The working well-being of employees is a strategic priority for the EOC, which recognizes the fundamental role of its human resources in the quality of care, innovation and resilience of the hospital system. Promoting healthy, inclusive and motivating work environments means valuing each person as a professional and as an individual.

The EOC Safety Service is concerned with protecting the health and safety of employees, which is a priority and non-negotiable responsibility for EOC. Our vision is based on a simple but indispensable guiding principle: every employee has the right to work in a safe, healthy and secure environment where risks are managed in a systemic and transparent manner.

Enhancing the skills and developing the potential of its human resources is a key strategic axis for EOC. The institution aims to strengthen its educational and scientific function, both for internal collaborators and for health professionals in the territory. Our vision is ambitious: we want to become the university hospital of Italian Switzerland, consolidating and increasing the quality of clinical and translational research and implementing training models aligned with emerging professional needs. This approach includes the development of clinical, management and relational skills, and the promotion of continuing education, inclusive of sustainability issues.

The EOC Safety Service is responsible for the centralized management of waste throughout the institution, which is one of the most significant environmental challenges facing the health care sector (which by the nature of its activities generates a wide variety of materials, including hazardous materials). EOC recognizes the importance of a systemic approach to waste management, aimed at reducing environmental impact and promoting material recovery, while complying with current regulations and the highest safety standards.

EOC recognizes that the conscious and responsible use of material resources is a key element in the sustainability of its activities. Indeed, hospital activity involves the daily use of a wide range of goods and materials (drugs, medical devices, food, disposable materials) whose procurement, use and disposal generate significant environmental impacts. In this context, EOC is committed to optimizing flows, focusing on reducing waste, introducing sustainability criteria in purchasing, increasing reuse and improving monitoring and traceability systems.

Energy efficiency is a strategic pillar of the sustainable transition undertaken by EOC, not only to reduce its direct environmental impacts, but also to ensure a more responsible use of public resources. Consistent with the decarbonization plan it has adopted, EOC has set itself the goal of gradually improving the energy performance of its buildings and operations, taking action on both consumption and the type of energy supplied.

The Ente Ospedaliero Cantonale recognizes that the climate emergency represents one of the major environmental and health challenges of our time. As the leading health care provider in Canton Ticino, in 2024 we have committed ourselves to defining and implementing a climate change mitigation strategy based on concrete goals, a structured monitoring system, and medium- to long-term planning.