Ente Ospedaliero Cantonale has as its mission the enhancement of the public hospital network as a reference point for the population of Italian-speaking Switzerland.
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Ente Ospedaliero Cantonale is a public multi-specialty hospital with modern infrastructure and state-of-the-art medical technology.
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A multisite hospital. This is the founding characteristic of EOC and at the same time its strength, to be a diffuse and integrated hospital reality, with sites located throughout the canton.
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Useful information, training, and services for health professionals.
Go to the sectionThe strategic plan is the document that defines the mission, strategic policy directions of the EOC and its objectives; it is the reference for the planning of the Institution, its structures, Institutes and Departments; it involves collaborators and stakeholders in general and shows interactions, coherences and interdependencies between projects of different natures involving several operational areas.
The strategic plan 2022-2026-developed from the identification of vision, mission and values and reasoned on future goals aimed at continuously improving the quality of service delivery-is structured based on six areas presented below.
The patient and his or her family unit are the focus of our attention. We distinguish ourselves by integrated intra- and extra muros care.
We guarantee to listen to the physicians of the territory.
We want to be seen as the main point of reference for Ticino health care.
EOC wants to be your proximity partner: the patients, their family nucleus and the physicians of the territory are, within the framework of integrated taking charge, at the center of our attention.
We facilitate access to the EOC hospital system in an innovative and transparent way by offering new ways of interaction.
We take full advantage of the opportunities given by a digital ecosystem and artificial intelligence to be helpful to our employees and patients.
We strive for effective internal and external communication and information.
Facilitate interaction with the EOC hospital in an innovative and transparent way by making new ways of communication and engagement available to the patient, the population, and active partners in the area.
Support the evolution of clinical practice by strengthening and simplifying processes and interaction between different professionals.
We create leadership and culture based on the new EOC values(Values Based Organization Culture).
We are guided by Lean and Clear Governance.
We aim for the well-being of patients and employees.
Culture and leadership
- Implement an EOC values-based leadership model by 2024.
- Valuing and empowering all employees based on principles of diversity, equity and inclusion.
- Improve staff satisfaction and well-being.
Governance
- Define the EOC cross-cutting organizational design: organizational charts, roles, responsibilities, Workforce Planning.
We implement training models and paths by responding to the professional needs of the area. We develop continuing education, including management and interpersonal skills. We consolidate and increase the quality and scope of our research.
We want to be the Ticino hospital with a mandate for university training and research, aiming to become the university hospital of Italian-speaking Switzerland.
EOC: the hotbed of healthcare professionals and medical knowledge in Italian-speaking Switzerland.
We ensure the presence of proximity care together with the development and strengthening of centers of expertise with the best specialized care.
Ensure quality care for patients by equipping the EOC with an organization that provides multidisciplinary and complex care in centers of expertise and enhances outreach care for less complex conditions, creating the conditions to become the university hospital of Italian-speaking Switzerland.
We ensure the ability to fund our vision and projects.
We improve our efficiency by ensuring the quality and safety of care.
We enhance the synergies of the multisite EOC to improve efficiency to achieve EBITDA of at least 6%.
Stakeholders
Digitization and communication
People and culture
Training and Research
Health care offerings
Financial sustainability
The English version of this page was created with the aid of automatic translation tools and may contain errors and omissions.
The original version is the page in Italian.
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