Rooms
The patient is admitted to a single or multi-bed room, depending on their insurance coverage or the specific condition of their health problem.
Standard equipment (common room)
All rooms are equipped with the necessary clinical devices to ensure patient safety (medical gas connection, safety call devices, etc.).
They are also equipped with:
- toilet with shower*.
- personal closet.
- telephone that can be activated with private card.
- television.
- wi-fi.
*in some facilities it is still possible to find some multi-bed rooms that do not have an in-room toilet, but a shared bathroom on the floor. Ongoing renovations, will allow this inconvenience to be resolved.
Private room
The patient has the option of staying in a single room, with increased comfort compared to the standard equipment.
The offer of private rooms is limited according to the availability of the moment and implies the acceptance of additional services and benefits, among which we point out the free choice of physician.
See the link for more information.
Additional costs not borne by health insurance are the responsibility of the patient and, for this reason, the hospital requires a deposit and the signing of a guarantee form before admission.
We invite patients interested in the private room to contact their insurer and/or the Patient Management Service of their referring hospital to request all relevant information.
Cleaning
Room cleaning takes place once a day and, of course, as needed.
Phone
Within their own room, the patient can use their own cell phone.
A telephone, which can be activated with a personal card, is also available. The nursing staff will be happy to explain to the patient how to activate and operate it.
Internet
The Internet can be accessed by connecting to the wi-fi network ((o)) EOC-Guest.
Valuables
The patient is asked not to carry jewelry, important documents or large sums of money.
Valuables may, however, be deposited at the hospital safe. Should the need arise, the nursing staff will provide the patient with the relevant information. There is a small box with a key in the room for depositing small personal items.
The EOC assumes no responsibility for missing money, jewelry and other valuables not deposited in the hospital safe.
Mail/correspondence
Should the patient need to send private correspondence, he or she can hand it over to the attending staff, who will be happy to forward it to the mail service employees.
Any correspondence addressed to the patient will be delivered to her by the attending staff. In order to facilitate this delivery, it is advisable for correspondence to arrive at the hospital address with the patient's first name, last name and, if possible, the patient's ward.
Personal aids
In order to avoid unintentional loss or damage of dentures, the hospital provides special containers, which can be requested from the nursing staff.
The patient is also urged to want to store after their use, contact lenses, glasses or hearing aids in their case and in their toiletry case (beauty case).
Flowers
Cut flowers are welcome and the necessary vases can be requested from the staff. Buried plants -for reasons of hygiene- are not allowed.
Smoke
Smoking, lighting candles or incense is prohibited in all rooms, including balconies.
In the various locations, the spaces where smoking is allowed are clearly demarcated.
USEFUL INFORMATION
How to recognize your own space in multi-bed rooms?
In multi-bed rooms, to make it easier for patients to recognize their own spaces where to store personal items, symbols with different colors are used: these symbols differentiate patients from their neighbors and are found on the closet and bathroom shelves.
The English version of this page was created with the aid of automatic translation tools and may contain errors and omissions.
The original version is the page in Italian.