Regional Pharmacovigilance Center

Pharmacovigilance brings together all activities involved in the detection, evaluation, awareness and prevention of adverse reactions or any drug-related problems.

Adverse drug reactions

Despite the extensive studies to which a medicine is subjected before it is approved, some adverse drug reactions are only encountered after the medicine has been placed on the market (post-marketing phase) and used on a large scale in the general population. The detection, through the national Pharmacovigilance system, of adverse events related to a drug on the basis of spontaneous notifications made by healthcare professionals is a key tool for recognizing these kinds of problems in time and taking appropriate safety measures (such as updating the drug's information notes or, in the most serious cases, withdrawing it from the market).

The ISFSI Regional Pharmacovigilance Center has been defined by Swissmedic as a national reference center for processing reports of adverse reactions to anti-COVID vaccines.

Pharmacovigilance in Switzerland

Under the Federal Therapeutic Products Act (TPA), all health care professionals are required to report adverse drug reactions. Pharmacovigilance in Switzerland consists of the National Pharmacovigilance Center of the Swiss Therapeutic Products Institute Swissmedic, based in Bern, and 5 regional Pharmacovigilance Centers located throughout the country (Zurich, Basel, Geneva, Lausanne, and Lugano).
Under the national pharmacovigilance system, reports of adverse drug reactions will be sent by health care professionals and patients directly to Swissmedic or to individual Regional Pharmacovigilance Centers. The reports will be processed and evaluated, then forwarded to the World Health Organization's International Center for Drug Safety.

What to report

All adverse drug reactions:

  • Serious (even if known and described in the Swiss drug monograph), i.e., those:
    • With a lethal or life-threatening course
    • That cause or prolong a hospital stay
    • Which cause serious or permanent damage
    • Which cause a congenital defect
    • Which are to be considered medically important
  • New: not known or insufficiently mentioned in the Swiss drug monograph

Observations concerning other serious or hitherto unknown facts as well as quality defects that may affect the safety of medicines should also be reported.

Also useful to report cases ofmedicament abuse or addiction.

Important: The causal link between an adverse reaction and a medicament does not have to be proven; mere suspicion is sufficient for reporting.

Reporting by telephone: +41 (0)91 811 67 50 / 091 811 65 58
Reporting by email: [email protected]

Notification of adverse effects by health care providers.

Explanatory video on the importance and proper methods of notification.

Drug safety news

Safety information on drugs containing Metamizole

April 2025 - Although metamizole-induced agranulocytosis (AIM), which can lead to serious or fatal infections, is a very rare side effect (1 in 10,000 people), the number of reports of AIM in Switzerland over the past decade has nearly tripled in parallel with the doubling of Swiss sales figures for drugs containing metamizole. The number of fatal AIMs has remained stable.
Therefore, a so-called "Boxed warning" aimed at minimizing the risk of agranulocytosis, containing the following warnings, will be introduced for all drugs containing metamizole:
- AIM is an idiosyncratic, nondose-dependent side effect and can occur at any time during treatment, even immediately after its discontinuation and even if the drug has been used previously without complications.
- If the drug is taken for fever, some symptoms of agranulocytosis may go unnoticed, just as concomitant antibiotic therapy may mask the symptoms. If suspected, a complete blood count (including differentiation) should be performed immediately, and treatment should be stopped immediately.
- Fatal cases of AIM reported in the pharmacovigilance database often included metamizole in combination with methotrexate. Since this combination may potentiate hematotoxicity (particularly in the elderly) the concomitant use of the two drugs should be avoided.
It should also be remembered that methamizole is not a first-choice drug. It is registered in Switzerland for the treatment of severe pain and fever that do not respond to other therapies. Use outside these indications is considered off-label and requires the consent of the patient(s).

Safety information on drugs containing Metamizole

April 2025 - Although metamizole-induced agranulocytosis (AIM), which can lead to serious or fatal infections, is a very rare side effect (1 in 10,000 people), the number of reports of AIM in Switzerland over the past decade has nearly tripled in parallel with the doubling of Swiss sales figures for drugs containing metamizole. The number of fatal AIMs has remained stable.
Therefore, a so-called "Boxed warning" aimed at minimizing the risk of agranulocytosis, containing the following warnings, will be introduced for all drugs containing metamizole:
- AIM is an idiosyncratic, nondose-dependent side effect and can occur at any time during treatment, even immediately after its discontinuation and even if the drug has been used previously without complications.
- If the drug is taken for fever, some symptoms of agranulocytosis may go unnoticed, just as concomitant antibiotic therapy may mask the symptoms. If suspected, a complete blood count (including differentiation) should be performed immediately, and treatment should be stopped immediately.
- Fatal cases of AIM reported in the pharmacovigilance database often included metamizole in combination with methotrexate. Since this combination may potentiate hematotoxicity (particularly in the elderly) the concomitant use of the two drugs should be avoided.
It should also be remembered that methamizole is not a first-choice drug. It is registered in Switzerland for the treatment of severe pain and fever that do not respond to other therapies. Use outside these indications is considered off-label and requires the consent of the patient(s).

Tolperisone: limitation of indication

May 2024 - Following a reevaluation of the benefit/risk ratio, the indication of tolperisone-containing drugs has been limited to the treatment of spasticity associated with cerebrospinal lesions in adults, as only in this indication do the benefits of treatment outweigh the possible risks, including even hypersensitivity reactions up to anaphylactic reactions/anaphylactic shock.
Tolperisone is therefore no longer indicated for the treatment of muscle spasms in pain of musculoskeletal origin.

Tolperisone: limitation of indication

May 2024 - Following a reevaluation of the benefit/risk ratio, the indication of tolperisone-containing drugs has been limited to the treatment of spasticity associated with cerebrospinal lesions in adults, as only in this indication do the benefits of treatment outweigh the possible risks, including even hypersensitivity reactions up to anaphylactic reactions/anaphylactic shock.
Tolperisone is therefore no longer indicated for the treatment of muscle spasms in pain of musculoskeletal origin.

Pseudoephedrine: possible risk of reversible posterior encephalopathy syndrome and reversible cerebral vasoconstriction syndrome

April 2024 - Pseudoephedrine is approved, alone or in combination with other active ingredients, for the treatment of cold and flu symptoms, allergic rhinitis, or vasomotor rhinitis in cases of nasal congestion. Cases of reversible posterior encephalopathy syndrome (PRES) and reversible cerebral vasoconstriction syndrome (RCVS) related to taking pseudoephedrine-containing medicines have been reported.
Pseudoephedrine-containing medicines should not be used in patients with severe or poorly controlled hypertension, renal disease, or severe renal insufficiency, as these conditions increase the risk of PRES and RCVS.

Valproate: potential risk of neurodevelopmental disorders in children born to valproate-treated fathers

March 2024 - Results of a retrospective observational study indicate an increased risk of neurodevelopmental disorders in children (aged 0-11 years) born to fathers treated with valproate in the three months before conception and/or at the time of conception itself, compared with those treated with lamotrigine or levetiracetam. In the absence of alternative treatment options, effective contraception is recommended for them and their partners in male reproductive-age patients throughout valproate treatment and for 3 months after discontinuation of therapy.

Topiramate: potential risk of neurodevelopmental disorders in children exposed in utero to topiramate

March 2024 - In addition to the known risk of severe congenital malformations and fetal growth restriction when used in pregnancy, recent data from two epidemiological studies also indicate a possible increased risk of neurodevelopmental disorders (autism spectrum disorders, intellectual disability intellectual and attention deficit hyperactivity disorder) 2 to 3 times higher in children of mothers with epilepsy exposed in utero to topiramate, compared with children of mothers with epilepsy not exposed to an antiepileptic. For migraine prophylaxis, topiramate is therefore contraindicated in pregnancy and in women of childbearing age who are not using highly effective contraceptive methods. For the treatment of epilepsy, it is contraindicated in pregnancy and in women of childbearing age who are not using highly effective contraceptive methods, unless there is a suitable alternative treatment. Because of potential interactions, women using systemic hormonal contraceptives should also be advised to use a barrier contraceptive method.

Safety warning concerning Janus kinase inhibitors

February 2023 - In February 2023, approval holders of drugs belonging to the Janus kinase inhibitor (JAK) class: abrocitinib (Cibinqo®), baricitinib (Olumiant®), upadacitinib (Rinvoq®), and tofacitinib (Xeljanz®), report an increased risk of cancer disease (particularly lung cancer, lymphoma, and non-melanoma skin cancer), serious cardiovascular events, serious infections, thrombosis/embolism, and mortality overall in patients treated with these drugs, compared with patients treated with tumor necrosis factor (TNF) inhibitors. These risks are considered class effects and affect all JAK inhibitors approved for chronic inflammatory and dermatologic diseases. Therefore, in patients ≥65 years of age who are smokers or former smokers or have other risk factors for malignancies/cardiovascular disease, JAK inhibitors should be used only when suitable therapeutic alternatives are not available.

Propylene glycol - limitation of use for Becetamol drops

February 2023 - The concentration of propylene glycol during the use of Becetamol® drops (acetaminophen) at the recommended daily dosage exceeds the threshold values accepted as safe by several times, especially in infants and young children. Because of the possible health risks, Becetamol® drops should therefore no longer be used in infants and children under the age of 5 years. The approval holder has therefore waived further approval of the product from February 2023 (EXP of the last batch: 11/2023).

The English version of this page was created with the aid of automatic translation tools and may contain errors and omissions.
The original version is the page in Italian.