Istituto Oncologico della Svizzera Italiana

IOSI Nursing Service Back

IOSI Nursing Service

This is the part of our organisation, headed by a nurse, which is responsible for organising and managing the nursing care provided to patients in our care facilities (wards and outpatient clinics). It encompasses various professional roles and functions, both clinical (Experts and Clinical Specialists) and organisational (Management and Local Coordinators).



Nurses are health professionals who, through specific training, are able to assume responsibility for "nursing care" for all those who need it. They are available 24 hours a day, as long as services are open, working in shifts. At IOSI, most of these professionals have also acquired a specialisation in the field of oncology, in order to be able to accompany cancer patients with even greater competence and effectiveness, throughout their illness.

Philosophy of care

The Nursing Service uses an internal model focused on professional and relational competence, founded on the quality of the relationship between the patient and the nurse. Each patient treated at the Institute has been assigned a "reference nurse" who accompanies and involves him or her throughout the course of their treatment and care. Through this critical relationship, the nurse places the individual and the people who are important to him or her at the centre of care, sharing with the patient the objectives of the care plan and providing, in addition to the various technical services, the information and relational support that the patient and family may need.


They differ with different degrees disease of complexity, and the unique patient situation.
  • Definition of an individualised nursing care plan: after the initial assessment, according to the patient's care needs and the treatment plan defined by their doctor, an individualised nursing care plan is drawn up and shared with the patient.
  • Basic nursing care: this involves supporting the patient in all activities of daily living which he/she is no longer able to perform on his/her own;
  • Specific nursing care: to carry out technical, educational and relational interventions according to the diagnostic, therapeutic and care plan; to prevent or manage possible complications from the disease and/or treatment; to implement the necessary measures to ensure the safety and well-being of the patient;
  • Collaboration with other health, social and psychological professionals to ensure continuity of care inside and outside the hospital.

Continuing education and professional development  

The quality of nursing care is mainly due to the quality of the professionals and their ability to keep up with the evolution of knowledge and health technology. For this reason, the Nursing Service invests a great deal in the continuing education and training of its staff.

The Nursing Research and Development Office

In the belief that "care and assistance are best provided where there is up to date knowledge and research", the Nursing Development and Research Office operates within the Nursing Service, whose main functions are:
  • to promote the evolution of professional knowledge through the conception and conduct of research in nursing care;
  • to contribute to the training of colleagues with regard to research methodology and, more generally, to the development of the profession;
  • to elaborate and/or contribute to the elaboration of professional protocols in an interdisciplinary manner;
  • helping professional teams to transfer research findings into clinical practice.